Indian Railway Catering & Tourism Corporation [Irctc] — money debited but ticket not booked. status is pending from bank

 
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OLD NO 97, NEW NO 132, FLAT NO 104,, 2ND FLOOR PIDARIYAR KOIL STREET, SEVEN WELLS, Chennai, Chennai District, Tamil Nadu, India
 Haseeb U on Jun 16, 2019
Hi I Tried to book a ticket from IRCTC app on 16th June via the IRCTC App.

I used Citibank credit card to make payment of Rs.4907.94. Money was debited from Card but the status of the transaction is mentioned as "Pending from Bank End" and the ticket is also not Booked.

Please arrange for a refund of the amount.

Reservation ID : [protected].

I have also attached the screenshot.

money debited but ticket not booked. status is pending from bank

Complaint Status


[Jun 17, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [Irctc] - money debited but ticket not booked. status is pending from bank