Indian Railway Catering & Tourism Corporation [IRCTC] — money debited successfully, bank has confirmed the transaction but ticket not booked | |
2 days ago (20.09.2018) i booked one ticket with irctc app (Transaction id - [protected]). The amount got debited from my account and i got the sms from bank also. But the ticket is not booked. Irctc is saying that the amount is not credited to their account and the bank is saying that money is already credit to irctc. They where did the money go? If it is neither with bank nor with irctc then from whom should i ask for refund? Note - the transaction was done via phonepe (Hdfc account linked with phonepe). Was this information helpful? | |
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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