Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but ticket not booked

I was booking ticket through irctc android app on 12 mar 2018. For the booking i was making payement thorugh mobikwik. Ticket didn't get booked however money has been deducted. The ref no for the same transaction is igadcfwsp2. Due to some technical problem it said session expired. When i checked my passbook it said money has been transferred to mobikwik. It is even registered in irctc failed transaction. I raised ticket to mobikwik as well as irctc but there is no response from any one of the merchant regarding the refund.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information