[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted but ticket not booked

Website:Irctc connect app

Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted without booking ticket

2 Reviews
As Askari Rizvi on Feb 26, 2017
Mark as Resolved

I was booking tickets for 2 adults who were willing to travel from jabalpur to nizamuddin station and payed the booking amount of 1459 rs to irctc connect through paytm ... Paytm transferred the amount to irctc which was recently added to paytm wallet by me but irctc neither booked the ticket for me nor showed that the booking cancelled and amount was deducted... I did received a dialogue box at the end that the seats would be in different coaches, i hit ok and nothing happenend.So what to know where is my money?

I should get a prompt or email right that the booking is cancelled and your amount will be refunded.

I contacted paytm as well they emailed me that the transaction was complete from there end and asked me to contact irctc.

What should i do next. I want my money back asap.. Its w big amount of 1459 rs

Do check all screen shots.. N give me the resolution please.

Thanks

Askari Rizvi
+4 photos
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Mar 1, 2017
Complaint marked as Resolved 
Its automated as i contacted the customer care of irctc
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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