Indian Railway Catering & Tourism Corporation [IRCTC] — No extra food for a long duration train

Address:110095
Website:Indian railways

Hi! We are traveling from del to ASR in morning shatabdi. Train is delayed for 2 hours. We are traveling 1st class, seat no. 34, 35 n 33 n rest family in chair AC.
We have kids n as train is late, they are too hungry.
We were provided breakfast early morning.
It's been 3 hours now that our kids are hungry. They have there lunch by 1pm n now it's 1420 hrs.
They are soo hungry and having biscuits at this time.
If trains are getting so late, why don't you provide enough food in the train and why there is no arrangements for lunch.
We will reach ASR by 1530hrs and reach hotel by[protected] hrs.
Do you think that's the time for lunch?
I just delivered my baby n he is on feed. I feel hungry frequently.
For the first time, didn't carry any food, assuming in 1st AC there wNt be any problem, but disappointed.
Regards
Esha Chawla
[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Irctc se mai 2 ticket book kiya tha jis din jana tha usdin station jane ke baad pata chala train cancel hai, mera paisa irctc aur railway choro ki tarah kha gaya. bharat government ka pura system bhrast aur chor hai, inse koi ummeed nahi karna chahiye

PNR [protected] dated 14- Jan-2017
For Rs 1320/-

Trans ID. [protected] 16-Jan-2017

[protected] CANCELLED Refund Amount Rs1255.0

IRCTC website shows a status 'AXIS REFUNDED on 18-Jan-2017'

But not yet credited in my debit card bank account.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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