Indian Railway Catering & Tourism Corporation [IRCTC] — non availability of retiring room at sealdah station

I have booked (Online) retiring room for sealdah station for 12 hrs on 31.5.19. After searching for more than 1 hour i could not find any retiring room at the station on 1st june, 19. No one, such as tte, rpf or any other railway staff failed to help me. Care taker of 2nd class waiting room says that there is no such retiring room at the station.
How can it possible?
Please refund my money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jun 03, 2019
Updated by [email protected]
I have booked (online) retiring room for Sealdah station for 12 hrs on 31.5.19. After searching for more than 1 hour I could not find any retiring room at the station on 1st June, 19. No one, such as TTE, RPF or any other railway staff failed to help me. Care taker of 2nd class waiting room says that there is no such retiring room at the station.
How can it possible?
Please refund my money.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information