Indian Railway Catering & Tourism Corporation [IRCTC] — Non received refund from irctc for pnr [protected]

Dear Sir ON DATED 26 OCT 2015 I AM TRYING TO CANCEL THE TICKET FOR TRAIN OF 27 OCT 2015 OF ABOVE REFEREED PNR BUT SYSTEM WAS NOT SUPPORTED ME FOR CANCELLATION OF TICKET. I AM FORCE TO FILE T D R FOR REFUND OF MY TICKET ON DATED 26 OCT 2015 WELL BEFORE JOURNEY BUT I AM SORRY TO SAY THAT TILL DATE T D R IS NOT CLEARED AND I HAVE NOT RECEIVED REFUND. KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL. I AM SORRY TO SAY NO RESPONSE I HAVE RECEIVED NO REPLY RECEIVED OF MY SEVERAL E MAILSTO DIFFERENT RAILWAYS AUTHORITIES. w: PNR [protected] NARJEET SINGH Reply| To: [protected]@nr.railnet.gov.in; [protected]@rb.railnet.gov.in; Sun 12/13/2015 7:24 PM TDR Transactions Details Transaction ID: [protected] Train No./Name: 12014/AMRITSAR SHTBDI PNR No [protected] Date of Journey: 27-Oct-2015 Date Of Boarding: 27-Oct-2015 Date of Booking: 27-Sep-2015 From: JALANDHAR CITY (JUC) To: NEW DELHI (NDLS) Boarding: JALANDHAR CITY (JUC) Resv Upto: NEW DELHI (NDLS) Quota: GENERAL (GN) Class: CHAIR CAR (CC) Ticket Amount:705.0 Ticket Type:E-ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No JASLEEN KAUR 17 Female CNF C7 37 TDR Details Reason For TDR: Unable To Cancel Due To Error Message Received From PRS System. TDR Filing Date: 26-Oct-2015 21:43:18 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR) Registration No:[protected] REMINDER III Dear Sir ON DATED 26 OCT 2015 I AM TRYING TO CANCEL THE TICKET FOR TRAIN OF 27 OCT 2015 OF ABOVE REFEREED PNR BUT SYSTEM WAS NOT SUPPORTED ME FOR CANCELLATION OF TICKET. I AM FORCE TO FILE T D R FOR REFUND OF MY TICKET ON DATED 26 OCT 2015 WELL BEFORE JOURNEY BUT I AM SORRY TO SAY THAT TILL DATE T D R IS NOT CLEARED AND I HAVE NOT RECEIVED REFUND. KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL. I AM SORRY TO SAY NO RESPONSE HAD BEEN RECEIVED SOFAR. From: NARJEET SINGH Sent: Sunday, November 29, 2015 7:09 PM To: [protected]@claims.indianrail.gov.in Subject: Fw: PNR [protected] REMINDER II Dear Sir ON DATED 26 OCT 2015 I AM TRYING TO CANCEL THE TICKET FOR TRAIN OF 27 OCT 2015 OF ABOVE REFEREED PNR BUT SYSTEM WAS NOT SUPPORTED ME FOR CANCELLATION OF TICKET. I AM FORCE TO FILE T D R FOR REFUND OF MY TICKET ON DATED 26 OCT 2015 WELL BEFORE JOURNEY BUT I AM SORRY TO SAY THAT TILL DATE T D R IS NOT CLEARED AND I HAVE NOT RECEIVED REFUND. KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL. From: NARJEET SINGH Sent: Wednesday, November 18, 2015 9:19 PM To: [protected]@claims.indianrail.gov.in Subject: FW: PNR [protected] dear sir Pl send refund amount as below From: [protected]@irctc.co.in To: [protected]@hotmail.com CC: Subject: Re: PNR [protected] Date: Wed, 18 Nov 2015 09:03:33 +0530 Dear Customer, In reference to your mail, please note that as per your request TDR has been filed against pnr __[protected]______ and you can check the status of your TDR claim online at IRCTC website using your login account. As per the policy framed by Railway Board, refund is processed by the Zonal Railway under whose jurisdiction station of the train falls. IRCTC only provides access to Railway Passenger Reservation System through its server and internet connectivity to book the ticket through it. On receipt of refund amount from the Railways, it is credited to the account of the customer through same payment gateway which was used while making booking. Further you can also pursue the case directly with your concerned zone ___NORTHERN_______ RAILWAY (_NR__) with email id "[protected]@claims.indianrail.gov.in_________"accordingly. Thanks & Regards Preeti Tuteja Executive, Customer Care [protected]@irctc.co.in Ph[protected] www.irctc.co.in[#2374781] ____________________________________________________________________ IRCTC never asks your personal bank account details through call. If you received any call in this regard, please do not share your bank related credentials. ____________________________________________________________________ [protected]-------- Original Message[protected]-------- Subject: PNR [protected] From: [protected]@hotmail.com Date:[protected]:34:41+05:30 To: "[protected]@irctc.co.in" Cc: [protected][protected][protected][protected] DEAR SIR ON DATED 26 OCT 2015 I AM TRYING TO CANCEL THE TICKET FOR TRAIN OF 27 OCT 2015 OF ABOVE REFEREED PNR BUT SYSTEM WAS NOT SUPPORTED ME FOR CANCELLATION OF TICKET. I AM FORCE TO FILE T D R FOR REFUND OF MY TICKET ON DATED 26 OCT 2015 WELL BEFORE JOURNEY BUT I AM SORRY TO SAY THAT TILL DATE T D R IS NOT CLEARED AND I HAVE NOT RECEIVED REFUND. KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL.