Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — non responsive staff on phone

aduady

from Vadodara, Gujarat

Address:

903 B, Solitude 1, Atladra, Vadodara, Gujarat, 390012

Dear sir
I have been ringing 139 - no one picks up phone. Made to hold for 3 minutes with incessant ringing - no response. Tried this three times today 26 april at 1414 hr.

I have linked my adhaar with ir ctc site - yet, i am not being allowed to book ticket on line - getting the message 'exceeded quota of 6 tickets'.

My id is : [protected]@gmail.com
Mob is [protected].

This is very very frustrating, when customer care representatives do not answer call.

Regards,

Arvind mahajan

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Sucheta Chaturvedi

from Delhi, Delhi

For PNR no. [protected] Train no.12954 DOJ 31/10/2017NZM-BCT cancellation amount of Rs.3895 vide cancellation ID [protected] cancelled on 06/10/2017 still not received in my account despite many complaints . My bank has confirmed twice in writing that no such transaction has been credited to my account on account of IRCTC refund till date.

atmaramrao

from Mumbai, Maharashtra

PNR No.[protected], I canceled my ticket on 07.04.2019, but still after 13 days refund is not credited to my account. i send many emails (with bank statement) to irctc regarding this…but no action is taken by IRCTC