Indian Railway Catering & Tourism Corporation [IRCTC] — not issue of railway ticket after payment

Address:

783130

Sir,
Please solve my problem as bellow,
1.
I have make a payment on[protected] to irctc for booking a railway ticket from katpadi jn to ghy jn, travel dt.[protected], but not issue me the ticket or any sms to me. Rs.1761.8 has deducted from my account. Pos sbictc at irctc txn#[protected]. So, please return me my amount. My booking otp was 955054 and booking transaction id [protected]. Train no. 12507 guwahati exp.
2. Again i have make a payment on[protected] to irctc for booking a railway ticket from ghy jn, to katpadi jn travel dt.[protected], but not issue me the ticket or any sms to me. Rs.1761.8 has deducted from my account. Pos sbictc at irctc txn#[protected]. So, please return me my amount. My booking transaction id [protected]. Train no. 12508 guwahati tvc exp.
From :-
Narayan das