Indian Railway Catering & Tourism Corporation [IRCTC] — online tatkal ticket booking

Website:irctc.co.in

I booked tatkal ticket of maharashtra train (11039) from pune to badnera for 2 may 2018, i got waiting of tqwl65 but later i check availability for pune to badnera for same train i. E 11039 on same date i. E 2 may 2018 they show tatkal availability is 31 available before booking availability is 33 available. I came to conclusion that irctc produce flush pnr. They took money from us and gives the waiting ticket and refund after 4-5 days it means they use our money for 4-5 days. Please check the timing and availability along with time in photos.
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I had cancelled the ticket on 24/04/2018. And amount of 325 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 24/04/2018 and bank name as payumpp. Details as below, ,

Train no:12655/56
By no means this train is a super fast train, plus the hygiene factor is compromised on high notes. Toilets are dirty and coaches contains a lot of small insects and flies.
karate27's [Complaint's author] reply, May 10, 2018
please provide the details directly to indian railway over this website. They will take the necessary actions directly. http://www.coms.indianrailways.gov.in/criscm/common/complaint_registration.seam;jsessionid=25E7D3EF0F8C559B6EAEC5874567BA7C.cmsapp3ins3

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