Indian Railway Catering & Tourism Corporation [IRCTC] — payment deducted ticket not booked

I tried booking a ticket through uts app and the payment was done using freecharge, the transaction shows as successful and money got deducted whereas the ticket was not booked.

I tried contacting the customer care no. But the calls are not going through and they are not responsive on the email as well.

Please let me know how this can be resolved.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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