Indian Railway Catering & Tourism Corporation [IRCTC] — pending from bank end

Address:110042
Website:www.nr.indianrailways.gov.in

I booked ticket but it showing pending from bank end. This is my last transaction detail that is showing at irctc a/c..
My a/c no. Xxxx5054 (Albank)

Saturday 22 sep 2018 pending from bank end

Pnr number :
Reservation id: [protected]
Train no./name: 14014 / sultanpur expticket type: e-ticket
From: anand vihar trm (Anvt) 22 sep 2018 to: sultanpur (Sln) 23 sep 2018 00:00 hrs
Booking date: 15 sep 2018vikalp status: no
Boarding station: anand vihar trm (Anvt) date of boarding: 22 sep 2018 00:00 hrs
Quota: generalclass: sl
Ticket charge: 345.68
Service charge: 0.0
Bank name: credit & debit cards / net banking / wallet (Powered by paytm)
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir/madam
I am not able to update my mobile no and email ID.
It shows this number and email ID is already exist.
please do need full. how to update.
Almost 7 trasactions gave the below error. lost almost 3000rs in making it happen. Still finding no solution.

Error code post payment gateway :

{"status":"FAILURE", "message":"FOUND ERROR into RetiringRoomImpl.processRRBookingDetails(PaymentResponse paymentRes)... ", "data":{}, "userDetails":null}

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information