Indian Railway Catering & Tourism Corporation [IRCTC] — pending from bank end

Address:

28,Tower-D,11th Avenue,Gaur City-2, Noida Extension, 201301

I have tried booking ticket of 12428/ANVT REWA of 20th March 2020 through BHIM UPI via Paytm but payment got deducted but still it's showing pending from bank end as status which not convey clear information of ticket is going to be booked or refund happen.

I can't look for another option due to this and this kind of issue shouldn't take more than 2 hrs or SLA for this issue should not be more than 2 hrs.

This kind of service is pathetic as we aren't sure of stuck payment.