Indian Railway Catering & Tourism Corporation [IRCTC] — rail neer water is not available on board. water and cold drinks charges are higher than mrp price. | |
I was travelling by gitanjali exp. (12860) from howrah to tatanagar. Coach no. S6. Seat no.4. Pnr no.: [protected]. The date of journey was 6/5/18. It was written irctc. J k ghosh on the red t-shirt of the vendors All the above items are found selling by irctc vendor higher than the printed mrp price. When i asked the reason and opted to buy it as per printed mrp rate, they refused to sell it to me. This is unethical. On one side railway irctc administration is propagating to get cooperation from passengers to end the corruption and on the other side, this type o[censored]nethical corrupted business by irctc vendor is openly evident. The system is there but complaint book is missing. The common passenger is scared to lodge a complaint because he may not want to be individually identified and be the victim of harassment by the group for the long journey. The passengers have no other alternative but to buy those items at a higher price because no other food was available and they have to travel a long journey with those vendor persons. The group was adamant and desperate. Seems they are empowered by a strong leadership of muscle power. This may please be stopped. There should be a system of surprise checking by the railway authority. Was this information helpful? | |
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
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