Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — RE: Refund status showing as "Refunded"but discrepancy in amount credited (PNR [protected])

Sridhar28

from Pune, Maharashtra

Address:	Chennai, Tamil Nadu, 603210
Website:	irctc.co.in

HI Team

On 19th Dec the amount debited from my account for the Ticket purchase was 190 . Since it was waitlisted the ticket git auto cancelled on 23rd Jan and I received a message stating that Rs 130 shall be refunded to my account.
But today when I checked the bank account with the reference number[protected]VID643827O191216x9843 I was shocked to see that only 3.93 has been credited. What happened to the remaining balance.

Can you check and confirm the reason for the wrong credit and process the actual credit please.

Even though the amount is less my concern is why is there a discrepancy between the amount stated as refund and the actual credit sent to bank.

Reference from Bank Side:[protected]VID643827O191216x9843

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Chandresh Pal

from Delhi, Delhi

Dear irctc,

My account "Sunriser" has been suspended. Please active and also update us what is reson to suspened my account.

Email ID [protected]@gmail.com

Please revert back to above email id.

Kind Regards,
Chandresh