Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Refund against cancelled train

P projukta Nov 18, 2021 Nov 29, 2021 This thread was updated on Nov 29, 2021

I booked online ticket from New Jalpaiguri to Sealdah on 20.09.2021 and followings are the references: PNR No.[protected] Transaction ID: [protected] Date of journey: 29.12.2021 Train no. 03142/NOQ-SDAH SPECIAL Amount paid. Rs.1309.17. IRCTC suddenly by a message cancelled the above train on 05.11.2021. I was in great trouble as confirmed journey was disturbed. Since I am a helpless Indian Citizen, I have nothing to do but to expect the refund money. After lapse of 13 days, I have not yet been refunded the paid amount of Rs.1309.17.. Please help. Thanks and regards, D K DATTA Was this information helpful? No (0) Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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projukta

Nov 23, 2021

The matter is unsolved even after lapse of 18 days. IRCTC did not show courtesy even for a reply. Does it not send message to public of non-reliance in IRCTC?

projukta's [Complaint's author] reply, Nov 29, 2021

The matter is still unresolved till datefor unknown reason. Why the refundis not made by IRCTC since the train was cancelled by The Railways.
I would be waiting for their reply at an early date.
I hope, IRCTC is a concern of repute to help people.
Regards,

projukta

Nov 29, 2021

Please refund me the amount against cancellaion of the train.