Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — Refund amount not credited to account

Shaik_basha

from Sathupalli, Telangana

Address:	Visakhapatnam, Andhra Pradesh, 530002
Website:	irctc rail connect app

I have booked an ticket from secundrabad to visakhapatnam for sc-vskp duranto express and cancelled my ticket for the same on 1st feb 2017.it is 9th Feb and didt receive the refund amount yet.i request you to kindly look into it and refund the amount at the earliest.

Ticket booking Transaction id: [protected]

Cancellation ID:[protected]

Refund amount:1025

I used their app irctc rail connect to book and as well cancel the ticket.i have checked with the refund status it says the amount is refunded on 3rd feb but i didnt receive the amount yet.i have tried contacting [protected]@irctc.co.in either no one responds nor get an satisfactory answer from them

I can assure irctc that i will not use the irctc rail connect android app to book the tickets instead i will use the web version

Was this information helpful?

No (0)

Yes (0)

Feb 10, 2017

Complaint marked as Resolved

Got the refund

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Feb 05, 2017

moassir350's response Mohammad moassir

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

View all 10798 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

moassir350

from Dhamtari, Chhattisgarh

Name -Mohammad moassir irctc id-moassir350 mobile number [protected] I have mistaking my rictc registration by enlarging is [protected]@mail.com my original correct I'd is [protected]@gmail.com kindly I apologise for entering wrong email I'd and support me to chang the correct I'd or change by your self