Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount of 5210.00 is not credited in my account.

Address:Dehradun, Uttarakhand, 248008
Website:IRCTC

I booked a ticket on[protected] from sre to jat in first class ac mistakenly and cancelled it on same date. I received a message that amount of ₹5210 will be refunded to my account by paytmag. But till date i didn't received any refund. I contact irctc consumer help line number [protected]. They told me to email them at [protected]@irctc.co.in with passbook entry showing no amount is refunded. Please do the needful at your earliest.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Oct 21, 2017
Updated by Ranjana1516
My Transaction ID is [protected]. My ticket ID is IRCTC#6951567.
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