Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount on cancelled ticket
S
saumyagupta1222
from Kishanpur, Uttar Pradesh
This is in reference to the refund amount to be paid for my cancelled ticket with PNR no. [protected] in Tejas Express for date 30th November 2019.I cancelled my ticket approximately 12 hours before the scheduled departure time.But the amount of refund showing is Rs 210.
The entire ticket costs me Rs 2010.40 and the refund amount showing is very less.As per the policy for Tejas express (Lucknow-Delhi) the amount deducted should be 25 rupees per passenger.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Oct 30, 2019
Updated by saumyagupta1222 If we consider the normal railway claims and refund rules, then also atleast 50 percent refund should be provided.But the amount refunded is only Rs 210
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