Indian Railway Catering & Tourism Corporation [IRCTC] — refund not processed for train running late more than 4.5 hrs

Pnr : [protected]

Above ticket was booked in train 12872
As train was running late more than 4 hours, i had cancelled, but irctc team says to file tdr

Pl note cancellation done at 1:46 pm while train time is 2:39 pm, it was late by more than 4 hours

I had to cancel as i had to reach kolkata sooner for which i booked in jansatabdi later same day in current reservation and travelled (Pnr : [protected]) by paying. This should clarify your concern that i was intentionally avoiding travel.

If i had intention to not travel, then why would i plan back in next train when early train was preferable which was running late