Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not provided for a dropped transaction

Address:New Delhi, Delhi
Website:irctc.co.in

I am sudhakar from chennai. i tried booking a train from chennai central (mas) to salem (sa) on 26th oct 2016 (journey date: 27th oct) in tatkal. after booking the ticket, i got a message as "no seats available. transaction dropped" but the amount 178 was deducted from my bank account. till now i didn't get any refund for my deducted amount. so please take this complaint and process my refund. i have attached the image for the dropped transaction.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir, I cancel my ticket before 1 of journey date. I recieve msg about refund 620 Rs. But amount not add on my account. Please Return my amount as soon as possible.

Detail
Pnr no. [protected]
Transaction id - [protected]
JP-ADI
Journey date[protected]

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