Indian Railway Catering & Tourism Corporation [IRCTC] — Refund Not Received even though Request was Raised in accordance with the Railway Refund Rules

Hello,

I hope you are doing well. I am writing to express my dissatisfaction regarding the repudiation of a TDR Request filed on July 16, 2024.

I had booked a waitlisted ticket through MakeMyTrip, and after chart preparation, the ticket still showed as RAC. According to the railway refund rules, refund of RAC tickets will only be processed if the ticket is cancelled / TDR Request is filed upto thirty minutes before the scheduled departure of the train. I was unable to cancel my ticket and hence I filed a TDR request for my ticket well before thirty minutes before the scheduled departure of the train (0:33 hours, scheduled departure was at 3:10 am).

The TDR request showed as repudiated. In accordance with the Railway Refund Rules, I believe I am eligible for a refund. I am sharing my ticket details and other relevant documents. Please look into this issue as soon as possible. I hope this gets resolved soon.

Thank you.