Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received for cancelled ticket | |
I have cancelled a IRCTC ticket booked online per the below details: PNR# [protected] Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 27-Sep-2019 Refund processing date: 30-Sep-2019 Refund amount: 3430.0 I got an email from IRCTC mentioning that the amount had been refunded. But I never got the money. I have sent atleast 10-15 emails to them about the cancellation refund, but till date it has not been processed. Was this information helpful? | |
|
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10799
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
However, it shows "pending from bank end" till now. I have used the Phonepe wallet to pay and payment is showing successfull. Status is not still clear, so i can not book another ticket.please look into this matter.