Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received on cancellation

Hemita

Address:

400703

Hello,
I have cancelled 3 tickets on 19th april, 2018, which i had booked from my irctc account and the payment was done by rupay debit card powered by kotak mahindra bank (Kmb). The details of the cancelled tickets are as follows:
1. Two tickets from mumbai to gandhidham dated 25th april, 2018.
Pnr no: [protected].
The refund amount of these tickets is rs. 690.
2. One ticket from gandhidham to dadar dated 27th april, 2018.
Pnr no: [protected].
The refund amount of this ticket is rs. 335.
Upon checking, it said that the refund is given. It's almost been a week but i still have not received the refund amount in my bank account.
I request you to look in the matter and help me out with this refund issue asap.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 19, 2018

mdarif441's response Please reply fast

Apr 24, 2018

srinivasnaira's response Sir my pnr number is [protected], the return amount Rs 440 cannot credited to my bank account

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Comments

srinivasnaira

from Gudivada, Andhra Pradesh

Sir my pnr number is [protected], the return amount Rs 440 cannot credited to my bank account

mdarif441

from Bhubaneshwar, Odisha

I booked ticket from irctc and paid thru UPI PNB
Money was deducted but ticket was not booked
Kindly refund
Amount Rs 3300
Date[protected]:37:44 (UPI Ref no[protected].
Transaction RefId : AXIWCBOXZCM2OQJLLFMZT[protected]