Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund of amount in case of cancellation

sethsunilk

from Delhi, Delhi

Address:

Lucknow, Uttar Pradesh, 226010

I have booked ticket pnr [protected] kv exp 14258 lko to bsb. Since train was more than 03 hours late i had to apply for cancellation and travel thro another train. I filed tdr for refund of money but i received only 50% of ticket amount while as per rule 13 of refund rules i am entitled for full refund. I have written to irctc and div manager but they are not responding nor refunding full amount of ticket.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Nov 06, 2017

Updated by sethsunilk in spite of various reminders no action by railways

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Comments

Jayaviji

from Hosur, Tamil Nadu

Dear team
I had created one user id in IRCTC. In that had wrongly mentioned the email id. In that email id OTP is send. So I should not open the email id. Kindly change your self and give the permission to change myself.

User id. avrengan
Correct mail id. [protected]@gmail com
Wrong mail id. [protected]@gmail.com

Thanking you

Swetharanyan

from Mumbai, Maharashtra

In my user profile with irctc account the email I'd is given as [protected]@yahoo.co.in . Presently I am not getting any mails on this address.
Hence request you to change my mail id in your account as
[protected]@gmail.com

Deepak Sasmal

from Bengaluru, Karnataka

Train no 22840 or 22839. always late in reaching in station .it 's superfast taking much fare but always delay so its my request redce the fare make it as passenger train. Remove tba tag as superfast name. Always in late reaching in destination