Indian Railway Catering & Tourism Corporation [IRCTC] — refund of waiting list tickets after chart preparation

Address:

411057

I can't understand why you deduct charges while refunding waiting list tickets after chart preparation. The person is already suffered due to not beinh provided of a confirmed ticket by you and even you deduct charges.
You have already got full fare amount from those having confirmed tickets but again you need extra. And writing below every ticket "43% of your fare is borne by common citizens of india". Kindly let me know whether citizens like me are not indian citizen as per you or is it like you are not using the money from the income tax which i pay. Or you are using black money of some who you consider the citizens of india.
I hope what i told will bring some changes in the system as i believe the time i gave here... Is borne by common citizen of india.