Indian Railway Catering & Tourism Corporation [IRCTC] — refund regarding booking failed on irctc

Address:Thane, Maharashtra, 421501

On 23-feb-2018 will booking ticket online every thing was correct, filled ticket booking form & then online payment by net banking also successfully done.
But after successful payment did not get any online ticket receipt & got below sms.
"an amount of rs 625.0 deducted against irctc txn id [protected] on 23-feb-2018 will be refunded as your ticket could not be booked / service not rendered."

Kindly refund 625 rs, if ticket is "cancelled" then amount is refunded with 24 hours (Working days), why 3-4 working days for "booking failed on irctc",
Its totally irctc mistake & amount should be refunded quickly.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir,

On 23rd feb 017, i was trying to book ticket from chichwad to surat, for travel date 17th march. The seats were available. I made online payment, but the transaction failed.

I verified with bank, the payment has been deducted but booking is not done.

The transaction ids are as follows.

[protected]
[protected]
[protected]
[protected]
[protected]

Please help.

Regards

Yatish suratwala
Sir,
I applied for online pune to surat booking, for 17th march. The transaction failed. But payment got deducted. The transaction IDs are
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly help.
Thanks
Hello
I am canceled my ticket
Prn no: [protected]

Transactions no : [protected]
As i check on irctc the payment get refunded as show their
To payzak pg bank

But payment does not credit to my bank account
As i transactions from kotak mahindra bank
So please solve this issue immediately
Thanking you

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