Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding non refunding my TDR Claim.

Address:	New Delhi, Delhi, 110001
Website:	www.irctc.co.in

Dear Sir, I have booked a ticket through irctc website on 22^nd July, 2015 bearing PNR No. [protected] for availing journey on 14^th August, 2015 from Anand Vihar TRM to Tundla Junction. But that day, the train was late more than three hours so I had not performed journey by train and I have filed TDR on 14 August, 2015 to refund the ticket amount. But after completion of three months the said amount has not credited in my account. During this tenure i have contacted them on phone & mails but the complaint is still unresolved. In response to my email irctc care informed me that Your TDR requested against PNR No._[protected] has been forwarded to EASTERN RAILWAY (ER) Railway on 21-Aug-2015. IRCTC not received refund from EASTERN RAILWAY (ER) Railway. Once refund is received from EASTERN RAILWAY (ER) Railway the same will be credited back to your account. Please let me know when will I get my money back?