Indian Railway Catering & Tourism Corporation [IRCTC] — retiring room booking failed but money paid by bank.

Address:Cuttack, Odisha, 753003

Pnr [protected]. Booked retiring room through irctc at manmad. Money deducted from axis bank bank. But transaction failed. Tried again. Irctc showed on the laptop screen that "booking exists for pnr [protected]". Tried booking history. Did not find booking. Tried failed transaction. Did not find any mention. Checked mail. Found no mail from irctc about booking or failed transaction. No mobile message was also received. Kindly help.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Oct 11, 2018
Updated by damodarbiswal
The booking was made in the name of Mrs.Prativa Kalyani Biswal a lady of 69 years.The date of booking was[protected].IRCTC service sequence No. is 384612.
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