Indian Railway Catering & Tourism Corporation [IRCTC] — rules of online ticketing

Address:Chandigarh, Chandigarh

Sir/ madam,
The rules of online ticketing are very unfair. Why a person who had done ticket booking online and the ticket is in waiting list, can't travel in the train even if there is availability of seats in train, and a person who had purchased ticket from counter and ticket is in waiting list can travel in the train even if there are no seats in train.
This is really unfair, why a regular traveller should face this problem.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have booked retiring room at Vijayawada. Amount debited from bank but not received confirmation of dormitory. It shows in my app " UNDER PROCESS" kindly confirm the dormitory (or) kindly return my amount.

Please send confirmation/ return details by mail /sms
Mail id: [protected]@gmail.com

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