Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Senior citizen concession not received — pnr [protected]

Niky Shah

from Mumbai, Maharashtra

Address:	400080
Website:	WWW.IRCTC.CO.IN

Pnr no: [protected]
Nehal shah:[protected]
No resolution has been provided till date. I had first complaint on 26th nov and again second complaint on 18th mar, but still no resolution. Today i received a call from number [protected] stating they are calling from irctc.. They said they would refund me 1120 for my two tickets and he asked me to give my kotak bnak acc no nad crn no. I was not comfortable to share my account details over a call to some unknown person so he said speak to office and dissconnected the call. Is this the way the people from irctc talk to client..

I need my refund of the amount before my journey or it would be very promising for each one.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 18, 2017

Updated by Niky Shah We had booked a ticket and while booking we had clicked the sr citizen box but still we did not receive the concession . i have complaint about the same earlier also but no feedback on the same still received. please suggest how can we claim for sr citizen concession.

Nehal Shah--[protected]

we would request you to provide us the sr citizen concession.