Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Service

E Eaji from Hyderabad, Telangana

Sir, Today(11/4/2016) We are travelling from mumbai central to trivandrum central (train no.16331).we are totally unsatisfied with your service because lot of people entering to the coaches without reservation and they want out seats also.if we are not allowing to sit them, these people commanding, did we paid the money to you for giving a bad service like this??? We paid it for travelling securely.we booked the ticket last february 9th, S11-51, 53, 54, 56. And also there are no charging point in coach. Do the needful. Was this information helpful? No (0) Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

kaydeeaartinarr

Respected Sir/Madam,

IRCTC have deactivated my user id which is aims without information and without intimidation.The issue is I want to cancel a e-ticket, that I have booked, but since my user id is deactivated/deleted, I cannot do the same..

Please look into the matter, and help me solve the issue.

vishntpc

from Delhi, Delhi

Irctc charged service charge on tickets book by irctc site.
but when we cancel the ticket, service charge which was deducted on ticket will not be refunded.
if there is no service by railway. why they are not refunding the service charged money.