Indian Railway Catering & Tourism Corporation [IRCTC] — Shatabdi food quality and fare | |||||
I traveled by Shatabdi Exp in November 2016 between Salem and Chennai and the ticket charges included 175 for Catering and 238 for Dynamic Charges(not sure what it exactly means though). The food is absolutely not worth the price. In the list of items they served includes 1)a bread sandwich which perhaps contains 10 gms of scraped carrot in between the so called sandwich and nothing else. 2) Tea - The quality of tea is nothing better than usual sleeper class train pantry 3) Soup - it contained just starch and nothing else, no taster either 4) Meal box (much better than the other items served) 5) Small samosa, which was ok. First thing, these many items are absolutely not required during a 4.5 hrs journey. These are included for name sake and variety sake. For the quality the total price should not be worth more than Rs.100, but we are charged 175. Can railway revise the charges and improve the quality of food served and provide just what is needed? Was this information helpful? | |||||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
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