Indian Railway Catering & Tourism Corporation [IRCTC] — TDR filed amount not refunded

Address:	Chennai, Tamil Nadu, 600106
Website:	IRCTC

Dear Sir/Madam, I had booked a ticket from COIMBATORE JN (CBE) to CHENNAI CENTRAL (MAS) journey date 14DEC2016, but the train got late from more than 6 hours.I had filed the TDR on the same day at 14-DEC-2016 05:46:11 HRS. The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours.
PNR: [protected]
Transaction ID: [protected]
Date of Journey: 14-Dec-2016
Ticket Amount: 1620.0 TDR
Filing Date: 14-Dec-2016 05:46:11 HRS TDR Zone: SOUTHERN RAILWAY (SR) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
Just want to highlight one thing, we are common people and earn money by working hard. So each penny matters to us. Let's hope for the best.