Indian Railway Catering & Tourism Corporation [IRCTC] — tdr filed but refund not yet received

Address:	Nashik, Maharashtra, 422501
Website:	MINISTRY OF RAILWAY

Dear sir

1 it is intimated that a prs counter. Reservation ticket pnr-
[protected] c. No 3691rrh[protected] ticket no. 11152888 was booked in ac three tier from nasik road to ballia (Train no.11061) against four passenger.. Payment against the same was made through credit card on counter.

2. Subject journey could not be commenced as the status was wl-3, 4, 5, and 6 against journey date 08 jan 2017. When prs counter was approached for refund ofamount rs 6200/-the same was rejected and was instructed to file tdr.

3. Tdr sl no 504549 dated 09 jan 2017 was filed at devlali railway station and it was confirmed that subject amount will be credited in account within two months..

4. Sir till date no refund has been made inspite of numerous
Personal approach. When devalali head tc was approached i was told they cant do any thing and i was directed to devlali
Station master. Station master mr sinha expressed his inability although he contacted commercial manager bhusaval, but he also said he cant do any thing and
Dropped the call. Also email was forwarded to [protected]@claims. Indianrail.gov.in,
[protected]@nwr. Railnet.gov.in, [protected]@cr. Railnet.gov.in, [protected]@cr. Railnet.gov.in,
[protected]@cr. Railnet.gov.in on 05 sep 17 but the same was reverted stating mailbox
Temporarily disabled:

5. Again min of railways was approached thru twitter in sep and they referred the case to drm bhusaval div. The complete details was forwarded to drm bhusaval with attachment of tdr copy but no refund has been recd till date. Copy of tdr is attached for reference.

Regards

Rajesh kumar prasad