Indian Railway Catering & Tourism Corporation [IRCTC] — tdr filed but rejected

Address:Mumbai City, Maharashtra, 400061

Dear sir,

I had a booking for travel from patna to bhagalpur on 27th june 2018 in train brahmputra mail. Since the train was late by more than 3 hours, i did not board the train. Later when a filed a tdr on 28th june after reaching my destination the same was rejected.

Kindly look into the matter and arrange for refund of my ticket amount as the train was late and i did not travel. Details of the booking are as below:-
Pnr:-[protected]
Name;-ashish anand
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

IRCTC - Transaction Failed ... .Money debited from the SBI account but no ticket booked
Thanapatel042's reply, Jul 6, 2019
IRCTC - Transaction Failed ... .Money debited from the SBI account but no ticket booked
Ticket was booked and cancelled with PNR [protected] as on IRCTC and as per the bank the refund has not been received. Customer care is not helpful at all.

Its been 20 days now and as per IRCTC the amount has been sent back to bank while the bank denies the same.
When I am trying to book the tatkal ticket, getting the error message : "This site is currently unreachable. Please try after some time
I've booked the tickets from KSR Bengaluru to Hubballi for Rani Chennamma for Tatkal Ticket, Train No.16589, PNR-[protected], Ticket Cost:385 and ticket status was waiting list and lastly it was in same status. I haven't received the money yet to my account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information