Indian Railway Catering & Tourism Corporation [IRCTC] — tdr not refunded

Address:827001
Website:www.irctc.co.in

Dear irtc,
I have filed a tdr request for pnr - [protected], registration number[protected], transaction id - [protected]
Train (12818 - jharkhand express) was running around 4hrs 30mins late and reached boarding station (Bksc) at 6:15pm (Actual departure time - 01:55pm), my next train was from hte to pune at 08:00pm (22846 - hte pune exp) so i opted out to travel through train and filed tdr request at 10:00 am (4hours before my departure time).
Reason - train delayed more than 3 hours and passenger has not traveled,
For the same in irctc against my ticket and the status was turned to cr registered, but amount is yet to be refunded.
Please help me to get this resolved.
Best regards,
Ashok kumar
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, maine aaj Subha ayushmaan Pandey k naam par ek ticket book Kiya jo ki - muv to ndls tak tha..train no-12581 booking date 15-11-18 ka tha Lekin ticket book nahi hua aur paisa account se deducted ho gaya... reference id-[protected]...email [protected]@gmail.com... booking through IRCTC next.com...

Sir/mam I have booked a ticket from IRCTC APP today[protected]. From Secunderabad to khammam on 17th oct 2018, intercity (12706), i paid the amount of 120 rs through debit card with transaction no.[protected], money has debited from my account but the ticket is not confirmed. so please check the details and return the money.
No pnr number has been found after booking rail ticket from railyatri.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information