Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr refund issue | |||||
Had my reservation in Train# 11104/BDTS JHANSI EXP ) dated 24-Dec-2014 from BDTS To Ratlam . But the train was 9 hours late & i filed a TDR with category" train late more than 3 hours" But i Have not received refund yet. Inspite of my mails & regular follow. We are not getting reply & not even irctc is taking necessary action. Same had happened earlier also but this can't happen every time. I need my money back. Other details are: nsaction ID: [protected] Train No./ Name: 11104/BDTS JHANSI EXP PNR Number: [protected] Date of Journey: 24-Dec-2014 Date Of Boarding: 24-Dec-2014 Date of Booking: 23-Dec-2014 From: BANDRA TERMINUS (BDTS) To: RATLAM JN (RTM) Boarding At: BANDRA TERMINUS (BDTS) Resv Upto: RATLAM JN (RTM) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 900.0 Ticket Type: E-Ticket Was this information helpful? | |||||
|
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10799
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
[protected] Forwarded message[protected]
From: Kayamkhani Tanveer
Date: Mon, May 25, 2015 at 10:32 AM
Subject: Fwd: TDR Registered Issue
To: [protected]@claims.indianrail.gov.in, [protected]@irctc.co.in, [protected]@irctc.co.in
Dear Sir,
again and again co-ordinattion with you guys, still my amount is not refunded. As discussed with south eastern railway zone they are saying you tdr request is not coing under our zone. this are the two number who told me the same thing:
[protected]
[protected]
Please refund my money asap because it's already morethan 4.5 monts.
PNR Number: [protected]
TDR Filing Date: 24-Dec-2014 06:59:05 HRS TDR Status: CR Registered Cancellation ID: [protected]
TDR Zone: SOUTH EAST CENTRAL RAILWAY (SB) Registration No: BSB301214W06253