Indian Railway Catering & Tourism Corporation [Irctc] — tdr rejected train was 8 hours late and passenger not travelled

 
2 Reviews
New Delhi, Delhi, India
 gupta_rajj on Sep 15, 2019
I booked ticket in train lichchavi exp 14005 for sunday, 8 sep, 2019 (Pnr: [protected]) from kanpur central to anand vihar terminal and the train was 8 hours late so i did not travel and filed tdr under reason "train late more than three hours and passenger not travelled".
But today i received a mail saying that your request has been repudiated. And the reason for rejection is given as "null".
Is this a joke for indian railways. Their trains are late more than 8 hours and my total journey was of 6 hours. It was a 3ac ticket which costed me rs 660. Now they have rejected the tdr request and not even given a proper reason for that.

tdr rejected train was 8 hours late and passenger not travelled

Complaint Status


[Sep 15, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have cancelled the ticket and the status is refunded.But in my bank account, amount is not credited.Kindly help to solve the issue.

Pnr No:[protected]
Refund Amount:630
Refund ID:[protected]

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    Indian Railway Catering & Tourism Corporation [Irctc] - tdr rejected train was 8 hours late and passenger not travelled