Indian Railway Catering & Tourism Corporation [IRCTC] — tdr submitted but refund amount not yet received

I have filled tdr but not received refund amount yet. I was traveling in sealdah rajdhani express on 28th of may 2018. The incident is the train was stopped some were and waiting for the signal in between some peoples started throwing stones and broken all mirrors of all coaches were few of passengers were injured also. After this railway staff did not taken any action and they departed train with damage coach and were ac was not working as window was broken. Please check my cancellation id - [protected] and refund amount asap.