Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket booking problem

Website:www.irctc.co.in

Its thrice a day, I tries booking rail ticket and the reservation failed irrespective of payment being done. The message says payment requested. This is process creates so much of confusion. I would like irctc to suggest a change in the process of ticket booking because its becoming inconvenient to book a train ticket from the only portal provided by Indian rail. Please make sure if you are deducting the money, then the user must receive a reservation!!
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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