Indian Railway Catering & Tourism Corporation [IRCTC] — ticket cancelled but amount not credited to my account

Sir, i have cancelled my ticket on 23 july 2017 vide pnr no[protected] for rs 2525/-
Yesterday i have lodged my complaint to irctc on their web sit care @ irctc.co.in and no reply has come
Today morning again i have given a reminder message stating that the amount 2525/- has not been credited to my account till date
As till date no refund credited to my andhra bank account please do some thing as irctc is not taking any action to my complaints
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by ramana rao
Sir, this is 04th day. till now there is no response from IRCTC and amount 2525/- not yet credited to my account
please help me.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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