Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket not booked but money was deducted from account

Address:Sundargarh, Odisha, 769002
Website:www.consumercomplaints.in/new_complaint/?editGUID=84e35fcdcf09c38000497d518e9aa6cd

I was trying to book ticket from IRCTC. The ticket was not booked but money was deducted from my account in both the cases.
case1:
Transiction ID:[protected],
From Rourkela to Bhubneswar, Transiction amount: 585.0/-, date:06/12/2016

case2:
2.Transsiction ID:1 [protected]
From:Marthapur Naraj to Sambalpur Transiction ID:390.0/- Date 25/12/2016

Earlier I had submitted the bank statement as well as the transiction details from the gmail account: [protected]@gmail.com on 31/12/16.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,

My waitlisted e-ticket was cancelled automatically after chart preparation. The amount was not refunded yet.
Providing the journey details.

PNR#:[protected]
TransactionID:[protected]
Train#:12667
Ticket Booked Between:Chengalpattu(CGL) - Sattur (SRT)
Date of Journey:12-Jan-2017
Date of Booking:14-Sep-2016
Dear sir

at the time of registeration i am wrongly type my email id please change my email id for activate my account in irctc

wrong email id : [protected]@gmsil.com

correct email id : [protected]@gmail.com

PLEASE EDIT MY EMAIL ID

THANKING YOU

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