Indian Railway Catering & Tourism Corporation [IRCTC] — ticket not confirmed.

I booked my tickets on 5th of nov, from kottayam to banaswadi. The tickets were booked for the 16th of nov. Although the money has been debited from my account, the tickets have not been confirmed yet, and they have shown "pending from bank end". I used google pay as mode of payment and received the confirmatory message regarding the transaction while no information regarding the tickets were received.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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