Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Train delayed but not get information.

mdmazammil

from Mumbai, Maharashtra

Address:

Patna, Bihar, 800026

My PNR No:- [protected]
Train No:- 23226

1- Train delayed by more than 5 hrs. but not get message.
2- Mobile no is with IRCTC as ticket has booked online.
3- Still official site is showing that the train is on time.
4- When I reached station come to know about delay.
5- Official site still showing that the train is on time.
5- Due to this negligence there is wastage of my time & I have to suffer a lot as well.
6- Can you provide the facilities equivalent to Airport by this type of negligence.
7- Kindly confirm the reason of this negligence and also confirm the name of concerning department/ person for this negligence.
8- And also confirm that can I go in legal against the concerning department/person for this negligence as I simply want compensation for wastage of my time.
9- waiting for your reply.

Regards
Md Mazammil
Mobile No:- [protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Svg Reddy

from Bengaluru, Karnataka

They are charging huge amounts to all the items in railway stations and the quality is not zero but negative...very bad..Requesting the railway ministers & officials to look into the matter..pls try to rectify..