Indian Railway Catering & Tourism Corporation [IRCTC] — Train delayed more than 3 hours and only 50% refund given

Address:

Bangalore, Karnataka, 560048

Hello, I had booked a e-ticket vide PNR Number [protected] and the train was delayed by around 6-8 hours. I immediately files a TDR and as per rules I should get 100% refund when train is delayed by more than 3 hours. However, I was only granted 50% refund. I see many many people are facing same issue. This amounts to gross cheating by Indian Railways. Request authorities to look into this. It seems like a large scale fraud happening in the Railways. The rule clearly states this: "In case train is running late more than 3 hrs and Passenger has not travelled- full fare will be refunded" PNR Number [protected] TDR Reference No for this is :[protected] Pls help. It's our hard earned money.