Indian Railway Catering & Tourism Corporation [IRCTC] — train diverted

Address:Thane, Maharashtra, 421202

Dear sir

I got below message

"TR NO 11026 PUNE-BSL EXP. OF DT. 11.07.2018. WILL RUN DIVERTED ROUTE VIA DD-MMR. DUE TO HEAVY RAIN AND WATER LOGGING. INCONVENIENCE IS REGRETTED."

Please confirm Schedule time, and it will halt At kalyan station.
My PNR: [protected], TRN 11026, dated:[protected].

IF it is not halt at Kalyan station can I get full refund for the same, What is procedure to get refund amount.

Thanks
Regards
Ashok Kandoi
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

On June 27, I tried booking Takal, the payment was successful from the bank, but in IRCTC web page it said the transaction is dropped as no seats available.

Its been a week now, but no refund has happened to my account.

The transaction number is [protected].
Not recieved refund amount even after 9 days of cancellation...but the status in the irctc app is refunded...and i am not recieved yet in my paytm bank or wallet while i boked through the paytm wallet..The Ticket was from mumbai to chennai in chennai mail express on[protected]

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