Indian Railway Catering & Tourism Corporation [IRCTC] — Train was Diverted & not going to my Destination Refund not received

Address: A 502 Samannvay Glorious, Chandkheda , Ahmedabad-Gujarat 382424

1.) I Was booked Train Ticket by PNR no. [protected] on 26-Aug-2024.in Train No 22474 for Borivali to Ahmedabad.
2.) Train was rescheduled Two Time finally Train was departed from Borivali on 28-aug-2024 1:00 AM. On 4:00 AM we got SMS that Train has been diverted due to unavoidable circumstances.
3.) After confirmation from Station master that this train is diverted from Bilimora to Marwar jn. and cancelled for Ahmedabad.
4.) I and my family members are left the train at Valsad Station. and reached to Ahmedabad by Taxi (by Road).
5.) I was file TDR for vide Ref No.[protected] on 28-Aug-24 10:43Am just after Left the Train at Valsad Station.
6.) TDR Status is showing as : EDR Repudiate . we do not get any refund till date .
7.) Facing so much difficulty due to train diverted and not reaching at our destination.
8.) More than double of Train ticket expenses was bear to reach at my destination by Road.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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