[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — transaction dropped as seats not available and money got deducted | |||
I have booked 3 tatkal tickets today (24/7/2019) at 11:00 am from visakapatnam to tirupathi (Tirumula express) on 25/7/2019 through irctc mobile app. Three times the transaction got failed but fourth time money got deducted through phone pay to irctc but tickets are not confirmed. Ticket fare is rs 1470.0 which got debited from sbi account through phone pay to irctc. But tickets are not confirmed. Transaction is dropped. Was this information helpful? | |||
Jul 25, 2019 Complaint marked as Resolved Money got refunded within 2 days Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. Jul 24, 2019 Updated by harika kancharla This shows that money got refunded to bank but not credited | |||
 2 Comments | |||
Comments
No refund till date for cancelled e-ticket on dt 04/07/2019 as per IRCTC SCREENSHOT attached for RS 8315/-
![]()
Reply
Not solved
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10799
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India