Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Transaction failed

altamashali

from Kolkata, West Bengal

Address:	Siwan, Bihar, 841226
Website:	Just Dial

Dear Sir,
I had booked ticket for Siwan to Howrah on 21st march'17 through Just Dial. Rs. 1414.30 has deducted from my credit card. Due to network problem transaction has failed. I had tried again but same problem I had to faced. Approx rs. 1000/- also deducted from my credit card due to network problem. I had received a message that 7 to 14 working days the above said amount will be back in your credit card account. Still I am waiting for the same.
So Sir it is my request kindly look into the matter and do the needful.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 06, 2017

Updated by altamashali Dear Sir,
On 21st march'17 two times I had tried to book tickets from Siwan to howrah through Just Dial. Rs. 1414.30 per ticket has deducted from my credit card but due to network problem transaction has failed. Approx rs. 1000/- also has deducted but transaction had failed. Message has come that 7-14 working days the deducted amount will be back in your credit card account. Still I am waiting for the same.
Kindly look into the matter and please do the needful.